Frequently Asked Questions
Here you will find answers to the questions that our customers ask most frequently regarding having a drop ship account with Grow and Make. If you have any questions that are not covered in this article, please email [email protected] and we will get back to you as soon as possible.
At Grow and Make, we assemble every kit by hand in Portland, Oregon. We place an emphasis on quality and sustainability in our products and take great pride in the kits we produce.
Q: What are my options for working with Grow and Make?
A: We offer drop ship and wholesale programs to companies that are looking to sell our products.
Our standard drop ship program allows for you to sell Grow and Make products on your company’s website. We do not allow drop ship clients to sell on third-party websites such as Amazon, Etsy or eBay.
Q: Are there assets that Grow and Make provides which our business can use to list, promote or describe Grow and Make kits?
A: Yes, we have media which we can make available upon request. However, please not copy our product descriptions, but instead use them as a reference to write your own.
Q: Are there any restrictions or limitations on where I can sell Grow and Make Kits?
A: Yes, we only allow the sale of our products on your website or in your brick and mortar store. We do not allow re-sale of our kits on Amazon, Ebay, Etsy or other third-party channels without explicit permission.
Q: Are all products available for drop-ship and wholesale?
A: Most of our products are available for these programs, but not all of them. Our helpful staff will let you know whether or not the product you are interested in is available.
Q: How long does it typically take to ship a drop ship order?
A: Shipping and handling takes up to 48 hours.
Q: Are there any up-front costs or fees?
A: There are no up-front costs associated with starting a drop ship account with us. However, you must cover shipping costs associated with each drop ship sale.
If you have a question that we have not covered on this page, please send us an email at [email protected] and we will get back to you as soon as possible.