Welcome to our Customer Support and Service Area

Customer Support | Shipping | Returns

Customer Support

At Grow and Make, we value your experience as a customer. If you have any questions or concerns, please contact us. We look forward to hearing from you!

Email us:
[email protected]

Send us mail:

6781 NE Columbia Blvd.

Unit 23

Portland OR 97218 

Call us:
(Monday through Friday, 9-5 PST)


We use UPS and USPS for most of our shipments. 

*UPDATE: Due to COVID-19, handling times may take up to a week. Standard shipping times apply. We are sorry for any inconvenience this may cause, and we hope to be back to normal soon! 

Expedited Shipping
For expedited shipping quotes, please contact us: [email protected]

Damaged Shipments
Unfortunately, sometimes packages get damaged while they are being shipped. We suggest that you inspect the package for damages upon receiving. Please contact us within 48 hours of delivery to report any damages.

Please call us at 503-568-3604 or email [email protected] if you would like to return a damaged product. 

Return Policy

You can return a purchase at any time. Please first contact us at [email protected], so we can provide an RMA #

Ship returns to 6781 NE Columbia Blvd, Suite 23 Portland OR 97218

Please include a description of why the items is being returned and your order information (Number, Name, Shipping Address)


International Shipping

If you would like to ship a product to a location that is outside of the United States, please contact us directly. 

Satisfaction Guarantee

We want you to love our products as much us we do. If you are not happy with your purchase, please let us know so we can make it right.