Ways to get help:
Click the ‘Live Chat’ button in the lower right of your screen to chat with a support specialist.
You can call us from 8am-6pm PST Monday through Saturday at 877-242-9041.
Skype us, skype address: growandmake
Email us firstname.lastname@example.org
Send Mail and Shipments to:
2143 NE 12th Ave
Portland, OR 97212
FAQ – Frequently Asked Questions
Can I have an item shipped over night?
Will you ship out of the contiguous United States?
Yes, but there is no ‘free shipping’ outside of the contiguous United States. We can estimate shipping costs for you.
How many days until my items ships?
Many items ship same or next day. Some items, which are fulfilled by our supplier or manufacturer will take 2-5 days to ship. We will send a purchase confirmation with a shipping estimate, which will be followed by a shipping confirmation when the item has shipped.
How can I cancel an order?
By calling or emailing us we can cancel an order which has not shipped. If the item has shipped, please return the item with a note regarding the return reason. We will credit your account if the order is in new condition. If the item was shipped ‘free’, we charge a 15% re-stocking fee.